An exciting opportunity to work alongside the IT department at Joyce Frankland Academy. You will provide support to all users of the computer network. You will also contribute to the day-to-day maintenance of the client-side ICT infrastructure.
Apprenticeship summary:
- Annual wage: £10,582
- Monday to Friday (shifts to be confirmed)
- One day per week for studying.
- Total hours per week: 37 hours a week
- Expected duration: 18 Months
- Apprenticeship level: Advanced Level 3 (A level)
What will the apprentice be doing?
- To provide first line support to users, diagnosing and resolving problems when possible, escalating where necessary.
- To monitor the Trust’s Helpdesk system and prioritise tickets, ensuring high quality advice is provided to end users in a timely manner.
- To assist in the maintenance of the client-side infrastructure, including laptops, desktops, interactive whiteboards and projectors.
- To assist in the setup of PA systems and other ad hoc audio/visual equipment, as needed.
- To provide in-class support to students and teachers, as appropriate.
- To contribute to hardware and software installations and upgrades.
- To contribute content to the media databases, as required.
- To assist in the maintenance of the Trust’s ICT Asset Register and contribute to its general upkeep.
- To ensure that the requisite Health & Safety regulations and Trust policies are complied with.
- To remain mindful of systems security at all times and raise any concerns through line management.
- To participate as a full member of the wider Anglian Learning IT Team, mutually supporting colleagues in other schools within the Trust, which may involve occasional travel and would be subject to the reimbursement of travel expenses.
- To undertake any other duties consistent with the post as directed by the Director of IT.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 IT Solutions Technician Aprenticeship Standard.
What is the expected career progression after this apprenticeship?
Possible full-time employment upon completion of the apprenticeship.
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Number skills
- Logical
- Team working
- Initiative
Qualifications
- GCSE or equivalent English (Grade C/4) essential
- GCSE or equivalent Maths (Grade C/4) essential
About the employer
We believe that our Academy is at an extremely exciting point in its development and we warmly invite you to arrange a visit to see us in action. Founded with the vision of the ‘love I bear learning’, we realise Dame Joyce Frankland’s original purpose, set in 1588, through our values. We also recognise her wider vision, that students and staff would be ‘good members of the Common Wealth’ ensuring that all members of the community flourish. We believe that the qualities expressed by ‘The 4 I’s’, are essential to establish life long learning and success. These are: • Independence – The ability to be self-reliant, self-confident, resilient and show initiative. • Imagination – The ability to be creative and inventive. • Inquisitiveness – The desire to be curious and interested. • Insight – The ability to look beyond the obvious and treat others with empathy and understanding.
Please apply by either following the link or by sending a completed application form to hr@anglianlearning.org
Job description here
Please note the photo(s) of pupils attached to this notice were used under the legal ground of consent, for the purpose of preparing publications that promote the school
Anglian Learning is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment and staff in regulated activity will be subject to an Enhanced DBS Check and a barred list check. Certificates of Good Conduct and other checks may be requested if applicable.
This post is exempt from the Rehabilitation of Offenders Act. Our policies for Ex-Offenders, GDPR and Recruitment can be found on our website: www.anglianlearning.org. We value diversity and welcome applications from all, including those with protected characteristics under the Equality Act. Flexible working will be considered.
Download Application Form